Return Policy

Returns

Because of the different nature of the products on our site, each product will list any return policy on the information page for that particular product.  If none is listed, no return is allowed.

No refunds will be issued for any products returned unless a return authorization code is obtained and forwarded with the product.  To request a code revisit the website that the product was purchased on, go to the Contact Us tab and complete the contact form with the details of your purchase and the reason for your return and if qualified a code will be returned to you.

We recommend return of your product by USPS with either delivery confirmation or certified mail with a tracking number.  No refund will be issued if we don’t receive your return and you do not have proof of receipt.

After receipt of a return, the refund process will take place no more than 30 days later but most refunds will be completed within 5 business days.
You will receive notification when your return has been completed.  It could take 90 – 120 days for the refund to appear on your statement.  This depends upon the policies of your credit card company.  Under certain circumstances, valid refunds could be subject to alternative means of repayment.

If you do not accept an order shipment shipping costs and a 20% service charge will be deducted from any refund that is due.
Capital Creation, Inc.
PO Box 21632
Roanoke, VA  24018
1-866-232-1555

Updated 12/8/2011

 

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